Privacy Policy

This Privacy Policy sets out how Gorkha Village Goulburn ("we", "our", or "us") collects, uses, discloses, and manages your personal information. We are committed to protecting your privacy and complying with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Collection of Personal Information

We may collect personal information from you when you interact with us, including but not limited to:

Information you provide to us when making a reservation, booking, or enquiry.

Information you provide when subscribing to our newsletter or participating in surveys or promotions.

Information collected through your use of our website, including cookies and usage data.

2. Use of Personal Information

We may use your personal information for the following purposes:

To provide and maintain our services.

To process bookings, reservations, and payments.

To communicate with you, including responding to enquiries and providing customer support.

To send you marketing communications, updates, and promotional offers, where you have opted in to receive such communications.

3. Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

To service providers and business partners who assist us in providing our services, including but not limited to payment processors, IT service providers, and marketing agencies.

To comply with legal obligations, such as responding to lawful requests from government authorities.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to access, correct, or delete your personal information held by us. If you wish to exercise these rights, please contact us using the contact details provided below.

6. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for any updates.

7. Contact Us

If you have any questions or concerns about our Privacy Policy or our handling of your personal information, please contact us at:

Gorkha Village Goulburn